Deleting your account and data

Last updated: July 2026

You can delete your Tandem account and all associated data at any time. There are two ways.

1. From the app (recommended, immediate)

1. Open Tandem and sign in.
2. Go to Profile → Settings → Delete account.
3. Confirm: your account and data are deleted immediately and permanently.

2. By email

If you can't access the app, send a request to info@tandemapp.fun from the email address you registered with, with the subject "Tandem account deletion request". We will process it within 30 days.

What gets deleted

• Login account (email, credentials, Google/Apple sign-in)
• Profile (name, username, age, area, goals, profile photo)
• Runs and workouts (GPS routes, distances, paces, heart rate, training plans)
• Shared photos and posts, comments, chat and crew messages
• Conversations with the Pacer AI coach and its coaching notes
• Consents and subscription status (renewal management stays on Google Play / App Store)

Deletion is complete and permanent. Any backup copies are overwritten within 30 days; we keep no personal data beyond that period, except where required by law. For full details on data processing, see the privacy policy.